My LEGO Nexus Organization

LEGO => MLN Help Center => Topic started by: Legodac on April 24, 2010, 10:31:31 am



Title: I need your help with LDD
Post by: Legodac on April 24, 2010, 10:31:31 am
As some of you know, I was away for a bit, bout' 3 months. Since being back I have tryed repeatetly to download the new LDD, everything goes great, right up until I go to activate it from the shortcut on my desktop, then nothing happens, please, can anyone help me out here.


Title: Re: I need your help with LDD
Post by: MsRowdyRedhead on April 24, 2010, 11:50:35 pm
I have had exactly the same problem, and have tried many things. I still do not have LDD. There is a topic with suggestions somewhere in the archives.

Edit.
Here is the link.

Send me a note if you figure it out.


Title: Re: I need your help with LDD
Post by: lionytai on April 25, 2010, 12:44:08 am
Then don't open LDD with the desktop shortcut. Open it up from the file.


Title: Re: I need your help with LDD
Post by: MsRowdyRedhead on April 25, 2010, 12:45:56 am
That has the same results, at least for me. It was one of the first things I tried. Check out the old topic.


Title: Re: I need your help with LDD
Post by: lionytai on April 25, 2010, 12:52:52 am
Well, I could open LDD with desktop and QuickLaunch shortcuts.


Title: Re: I need your help with LDD
Post by: MsRowdyRedhead on April 25, 2010, 12:56:16 am
How does that help legodac with his problem, lionytai??  Answer.. It doesn't.


Title: Re: I need your help with LDD
Post by: lionytai on April 25, 2010, 12:58:56 am
Sorry, MsRR's right, it doesn't help answer the question.


Legodac: Maybe you could see if anything is wrong by clicking right tab of the mouse and select the option that has (R) at the back, I think it's the last one.


Title: Re: I need your help with LDD
Post by: Legodac on April 25, 2010, 06:01:50 am
Thankyou both, I do have an update, sort of. I got on the phone and dialed Lego's Customer support. Fortunatly, the head of LDD is the supervisor there. The young man I spoke to has promised to get back to me for there have been many people calling with the same problem and they now know it's their problem not something to do with us. I'm sure they'll fix it soon, lost revenue is a wonderful motivator.


Title: Re: I need your help with LDD
Post by: MsRowdyRedhead on April 25, 2010, 02:16:22 pm
Thank you, legodac!! I have been missing noodling around with virtual bricks. And you are right about revenue. Non-functional LDD would effect the sales of LU as well as the sale s of models created by us.


Title: Re: I need your help with LDD
Post by: Legodac on April 25, 2010, 04:16:12 pm
Thanks MsRR, you know I even tryed a new program to see if that was my problem, though as you know, it isn't. But the the program, 30 dollars Canadian actually does what it says, my pc is faster then ever. One problem may lead to a solution to another problem you didn't know you had.


Title: Re: I need your help with LDD
Post by: lionytai on April 26, 2010, 06:20:25 am
Oh, I think I get it now, my LDD is free(downloaded) from LEGO, so the problem may be only on the ones that are bought.

If that doesn't help  much, at least it may explain why I could open my LDD.


Title: Re: I need your help with LDD
Post by: MsRowdyRedhead on April 26, 2010, 04:57:37 pm
Thanks, lionytai.. mine is the free from LEGO LDD as well.. the old one worked fine, but the newest version does not.


Title: Re: I need your help with LDD
Post by: lionytai on April 27, 2010, 07:44:56 am
I guess I didn't help much after all.......


What version do you have, MsRR? Or was the problem because of the LU theme bricks thing? It says that it does not garuntee 100% safety.


Title: Re: I need your help with LDD
Post by: Legodac on May 02, 2010, 04:38:30 pm
Perhaps you have, are you saying there is a program that can be purchaced with money from Lego, that is still LDD?


Title: Re: I need your help with LDD
Post by: MsRowdyRedhead on May 02, 2010, 06:23:28 pm
I guess I didn't help much after all.......


What version do you have, MsRR? Or was the problem because of the LU theme bricks thing? It says that it does not garuntee 100% safety.

The old LDD worked fine.. it is the new update that does not open.