What is it?
You can C&P it, you know.
here: Dear (name removed)
Thank you for your interest in LEGO® brand toys. We are always delighted to hear from a loyal LEGO enthusiast. (name removed), our consumers are our lifeblood and with whom we are driven daily to provide them the best possible products and service. I would like you to know the most rewarding part of my job is hearing the enjoyment that our website and products bring to our valued fans, such as yourself. That is why it is always a source of great concern when we hear from a consumer indicating disappointment in any aspect of our Company. (name removed), we take your comments very seriously and that your satisfaction if extremely important to us.
Thank you again for contacting us. We wish your family many happy hours of creative building with LEGO brand toys in the years to come.
JoAnn
LEGO Direct Consumer Services